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Farsim

Contacts

Updated:

Support

  • E-mail: support@farsim.app — reply within 24 hours.
  • Telegram bot: @FarsimAppBot → “Support” — open a ticket right in the chat.
  • Website form: “Support” section in your Account.
  • Phone: +7 (916) 676-84-94 (payment and document matters, business hours).

Support hours: daily 9:00–21:00 Moscow time (UTC+3). Requests received outside these hours are handled from the start of the next interval. eSIM and usage notifications are sent automatically 24/7.

Please include the order number (e.g. ORD-2026-000123) and the e-mail used for payment.

Seller

Sole proprietor Ekaterina Viktorovna Iskusnykh (Russia)

  • TIN (INN) 260709247153
  • State registration No. (OGRNIP) 325200000064130
  • Address: 15, 2nd Konstruktivny lane, Baysangurovsky district, Grozny, Chechen Republic, 366021, Russia
  • Taxation: simplified system, no VAT
  • E-mail: support@farsim.app
  • Phone: +7 (916) 676-84-94
  • Website: https://farsim.app

Payments are processed by T-Bank JSC (internet acquiring) and Telegram Stars. Bank details for contracts are provided to legal entities on request.

Documents

  • Public Offer — /en/legal/offer
  • Privacy Policy — /en/legal/privacy
  • Refund Policy — /en/legal/refund
  • Terms of Service — /en/legal/terms
  • Payment — /en/legal/payment
  • Delivery — /en/legal/delivery
  • Cookie Policy — /en/legal/cookies